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Sri Lanka Tour & Hotel Reservation

We have prepared this section for you as a guide of important information designed to make the reservation process of your Sri Lankan hotel straightforward. This section is regularly updated but if you cannot find what you are looking for please don't hesitate to contact us.

What happens after sending my reservation request for a hotel or guesthouse in Sri Lanka?

Why didn't I receive my confirmation within the promised 24 hours?

How much is the deposit per reservation?

Are there any cancellation fees?

When is my reservation confirmed?

Sri Lanka Tour & Hotel Reservation

 

What happens after sending my reservation request for a hotel or Sri Lanka tour?

After we receive your booking enquiry, we will send you a detailed Itinerary with accommodation availability, total costs and the cancellation policies for the requested period.
Please note that at some of our Sri Lankan hotels do have the minimum booking period policy.

Why didn't I receive my confirmation within the promised 24 hours?

Given that you entered a valid email address, you normally will receive an answer within a few hours. However, due to different time zones, weekends and hotel response times this can be delayed up to 24-48 hours in some cases.

How much is the deposit per reservation?

The deposit for your Sri Lanka hotel or tour reservation is usually 30% of the total reservation amount. The balance is to be paid either 2 weeks before arrival or on arrival in Sri Lanka. This depends on seasonal policies by the hotels and all these details you will receive in our email response.

Are there any cancellation fees?

If you have to cancel a reservation, please do it as early as possible by email. Cancellations three months or more before the reservation date are free of charge.
For later cancellations, please refer to our Terms & Conditions.

When is my reservation confirmed?

Our contract with you is made when you confirm your holiday booking by making the requested deposit payment. 
Please check that the details on the invoice are correct. If you cancel or alter your booking later on, you may have to pay an amendment charge. We reserve the right to refuse your booking. If we do this we will refund any money already paid to us.

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